TELEMEDICINE VIRTUAL VISITS
Arthritis and Rheumatism Associates is pleased to offer patients the option to be seen by their provider (your doctor or physical therapist) from the comfort and safety of their own home during the coronavirus emergency. These virtual visits are conducted via a video link using a telemedicine program called Doxy.me. A provider has the right to require an in-person visit if and when it is felt necessary to further assess, diagnose or treat your condition.
Requirements for a Virtual Visit
As of 8/1/2021, the physician is now required to be licensed in the state where the patient is physically located during the time of the telehealth visit. Please CLICK HERE to read Telehealth Policy.
Virtual appointments must be conducted using a device that has both a microphone and a camera. This can be your smartphone, an iPad or tablet, laptop computer or a desktop computer. Most desktop computers don’t come with a camera and microphone so please check yours before scheduling your appointment.
Recommended Web Browsers: Please make certain you have one of the supported web browsers prior to your appointment. Those are Google Chrome or Safari.We suggest running a test to ensure the software will function before your scheduled appointment. Please click on this link to run the test: https://tokbox.com/developer/tools/precall/
If you are not enrolled in our patient portal, you MUST do so before the time of the scheduled appointment. To register for our portal, please CLICK HERE
If you are new to the practice, we will need to get your medical records from your referring physician and others who may have important information about your medical history. Please CLICK HERE to complete a medical records release form.
How to Schedule a Virtual Visit
You can schedule a virtual visit by calling our office at 301-942-7600 or online HERE
Getting Ready for your Virtual Visit
The day before your appointment, you will receive an email and/or text message from us to confirm your virtual visit and pay your copay or co-insurance, if applicable.
The day of your appointment, you will receive another email and/or text from us indicating it is time for your telehealth visit. You will click on the link to get checked into your provider’s waiting room. Once in the waiting room you will simply wait until the provider starts the appointment with you.