Connect with your Doctor’s Office 24/7
Partner with our practice for better health
Arthritis and Rheumatism Associates, P.C. has a secure and personalized portal that will empower you to manage your healthcare interactions and communicate with our practice from any web-enabled device. This online HIPAA-compliant tool puts you in control of your healthcare by providing you with access to your healthcare information whenever you need it while protecting your privacy.
ARA’s patient portal is the most efficient way to request refills on medications, request appointments, and view your health information including lab reports and visit summaries.
If you are experiencing any issues related to the patient portal, please refer to our Troubleshooting Guide or you can use the chat support bubble that can be found on the login page for the portal.
Learn about some of the features of the patient portal below!
Request a new appointment and view upcoming appointments. Appointment cancellations cannot be accepted via the portal and must be done at least one business in advance to avoid a fee by phone call or using your appointment reminder.
The most efficient way to ask our practice a non-urgent question is through the portal. Please note that we request 3 business days to respond to these messages and do not monitor the portal on weekends. Any significant medical issues must be addressed with an appointment.
- Upload attachments to send documents or results from other healthcare provider
- View lab results easily using this icon
- After your account is created, only the last 30 days of results will be viewable.
- If the provider has left any comments about the results, you will find this under the messages tab and not under this icon.
- View your active and inactive medications
- Request a non-urgent prescription refill
- View, download, and print your clinical summaries.
- Request consolidated health records
- Securely share your visit summaries with your healthcare providers by using a standard email address or direct address (you can obtain this from your provider’s office).
Launch the patient education tool and have access to Medline Plus, an online health information resource for patients and their families. You’ll have access to the world’s largest medical library at your fingertips!
Additional features of the portal include:
- The “Make a Payment” link in the top section of the patient portal will redirect you to our secure payment link. We cannot upload billing statements to the portal. Should you need a billing statement, contact our Business Office at 301.942.3126 or use the ask a question to the billing team to request for one to be mailed to you.
- Ability to view the portal in English or Spanish
- Update your Account
- Within your account, you can link account(s) and add a trusted representative
An enrollment invitation with the portal is almost automatic once you become a patient. You will receive an email invitation from noreply@nextgen.com to complete your enrollment. However, if you need assistance requesting an account, please call us at 301.942.7600.
If you are experiencing any issues related to the patient portal, please refer to our Troubleshooting Guide or you can use the chat support bubble that can be found on the login page for the portal.
We respect your privacy
You will receive a notice to your email account when there is important information awaiting you in your patient portal account. If you choose to use the patient portal, your name and email address will be treated with the same care and privacy given to your medical records.